SOFIE HOME LLC
SOFIE HOME LLC Terms & Conditions
Sofie Home
1. Program Overview
SOFIE HOME LLC (doing business as Sofie Home) uses SMS text messaging to communicate with customers regarding responses to your inquiries, order updates, shipping notifications, product recommendations, and follow-up communication regarding furniture purchases. Messages may be sent using an automated conversational messaging platform provided by a third-party service provider.
SMS messages are used for customer care, appointment coordination, service updates, and follow-up communication related to your interaction with our business. We do not sell or share SMS consent data with third parties for marketing purposes.
2. Consent to Receive Messages
You may receive text messages after submitting your phone number through our website or service request forms and agreeing to receive communications from us. By providing your phone number and submitting a form, you consent to receive text messages related to your request.
3. Message Frequency
Message frequency varies. Message frequency varies depending on your interaction with us.
4. Fees
Message and data rates may apply depending on your mobile carrier and plan. Sofie Home is not responsible for any carrier charges.
5. Opt-Out Instructions
You can opt out of SMS communications at any time by replying any of the following keywords:
STOP, STOPALL, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, or OPTOUT
After you opt out, you will receive one final confirmation message: "Reply STOP to unsubscribe. Msg&Data Rates May Apply." No additional messages will be sent unless you initiate contact again.
6. Help
Reply HELP or INFO for assistance, or contact us directly:
Email: support@sofiehome.com
7. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier.
8. Privacy
We respect your privacy. SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.
9. Contact Information
SOFIE HOME LLC
236 Lessin Lane, Unit A, Austin, TX 78704
Email: support@sofiehome.com